Frequently Asked Questions
- Can I trust Rotessa?
- How long does it take to approve my account?
- When are your support hours?
- What is an NSF and how much is the fee?
- When do I pay Rotessa fees?
- What is a demo and how do I set one up?
- Can I have more than one company account? If so, how?
- Can I use my own PAD agreement forms?
- Can I keep my Rotessa account if I'm not processing payments?
- How come I can't charge over a certain amount for a specific customer?
- Are there transaction limits?
- Does Rotessa process credit cards?
- A transaction was declined in Rotessa but the money was still taken from the customer's bank account. Why?
- Can I have my Rotessa account linked to more than one bank account?
- I think I'm experiencing an error or glitch in Rotessa. What do I do?